CRM: Mitos e Desafios

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APA

Serson, F. M. (2011). CRM: Mitos e Desafios. GV-executivo, 10(2).

ABNT

SERSON, F. M. CRM: Mitos e Desafios. GV-executivo, v. 10, n. 2, julho/dezembro, 2011.

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